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Business IT Incompetents Hall of Shame


The most important IT qualification is an IT education, since experience without foundational education is meaningless; having worked unqualified for years is not itself a qualification, just a condemnation of the employer. Would you trust your life to a doctor or a lawyer with no medical or legal education? An IT education means a BS or better (for higher positions) in an IT subject like computer science or electrical engineering (ideally both) from a good university. See Stop IT Incompetence page.

Trading security for IT incompetent diversity is a fool's bargain. See Stop IT Incompetence page.

A foreigner working in American IT is suspect, particularly in regards to qualifications and security; it makes one IT incompetent. And foreigners taking American jobs is just wrong. See Stop IT Incompetence page.

Alphabetical by organization, then alphabetical by last name of individual in the organization. Or just "Find". See also the other wings of the IT Incompetents Hall of Shame: Government ITIHOS or Media ITIHOS.

The IT Incompetents Hall of Shame will be continuously updated and there are enough IT incompetents to last for a long time to come; check back often.

Enron-Andersen-Accenture-GSA fake CISO Nicole Dean.

Nicole Dean



Accenture Federal Services's (General Services Administration (GSA) IT contractor) Chief Information Security Officer (CISO) (essentially the outsourced "replacement" for the GSA's own IT incompetent CISO Kurt Garbars). Accenture Federal Services is a wholly-owned subsidiary of Accenture, which used to be part of Arthur Andersen, a top-five accounting firm that worked for Enron but was dissolved, just after it spun off Accenture, after it was found criminally complicit in Enron's massive fraud. See Fed IT Run By Enron's Corrupt Accountant, IT Incompetent Accenture.

Fake IT education. Only a 1-year(!) MSM (Master of Science in Management) in information systems security from Colorado Technical University. Colorado Tech is not affiliated with the State of Colorado, it is a for-profit online university under scrutiny by the U.S. Department of Education, much like the shuttered student-loan-scam ITT Technical Institute, where the CIA's CIO John Edwards got his only IT education.

The GSA notoriously does procurement, including IT services, for the U.S. Government. It has a history of lavish spending on itself (parties, etc.) and the handing out of contracts to cronies. Accenture Federal Services is a wholly-owned subsidiary of Accenture, which used to be part of Arthur Andersen, a top-five accounting firm that worked for Enron but was dissolved, just after it spun off Accenture, after it was found criminally complicit in Enron's massive fraud. See Fed IT Run By Enron's Corrupt Accountant, IT Incompetent Accenture.

Enron-Andersen-Accenture-Fed fake CIO Suzette Kent.

Suzette Kent



Accenture former employee in Financial Services for almost 15 years. Now Federal Chief Information Officer (CIO). Accenture provides IT services to the U.S. Government and used to be part of Arthur Andersen, a top-five accounting firm that worked for Enron but was dissolved, just after it spun off Accenture, after it was found criminally complicit in Enron's massive fraud. See Fed IT Run By Enron's Corrupt Accountant, IT Incompetent Accenture.

No IT education. Only a BA in journalism or advertising and marketing, depending on whether you believe Louisiana State University or her LinkedIn page, respectively (did she lie on her resume?).

The Federal CIO is the top IT job in the U.S. Government and so should have an advanced IT degree, not a BA in advertising and marketing. See You're Fired! Trump's Worst Hire Ever: IT Incompetent Fed CIO Suzie Kent. Moreover, Kent formerly worked in Financial Services for almost 15 years for Accenture, which provides IT services to the U.S. Government. Accenture used to be part of Arthur Andersen, a top-five accounting firm that worked for Enron but was dissolved, just after it spun off Accenture, after it was found criminally complicit in Enron's massive fraud. See Fed IT Run By Enron's Corrupt Accountant, IT Incompetent Accenture.

Apple fake chief IT innovator Tim Cook.

Tim Cook



Apple Chief Executive Officer (CEO), which at Apple is the de facto chief IT innovator, at least when Apple was successful, which was only when Steve Jobs was CEO.

No IT education. Only a BS in industrial engineering and an MBA (Master of Business Administration).

Steve Jobs was always very concerned about his legacy. As he was dying, Apple kept issuing statements that it would be fine without him, which infuriated him. Jobs thus appointed the IT incompetent Tim Cook as his successor, deliberately so Apple would fail without him, exactly like it had when the IT incompetent John Sculley was CEO, having forced Jobs out. Any IT innovation that Apple has shown while Cook was CEO was left over from Jobs. Cook clearly also has no interest in IT innovation, preferring instead to spend Apple's time and money on forcing his political beliefs on consumers.

Bandit-masked clown stand-in for Booz SEC data breach fake CISO Andrew Krug.

Andrew Krug



Booz Allen Hamilton former employee. Now after going through the business-government revolving door, he is U.S. Securities and Exchange Commission (SEC) data breach Chief Information Security Officer (CISO). Booz Allen Hamilton is the National Security Agency (NSA) IT contractor who gave us high school dropout and traitor Edward Snowden.

No IT education. The only information about Krug that can be found is on LinkedIn, the most important place for workers to connect for government and business jobs. For education he gives two second-rate universities but no degrees or majors for them. That almost certainly means he has no IT education since if he had any he would advertise it there. Update: An FOIA request to the SEC finally revealed that, as predicted, Krug only has a BA in economics and an MS in management.

For years the SEC has been warned that it was vulnerable to cyberattack. Krug was SEC CISO during the SEC data breach. The SEC just awarded Booz Allen Hamilton, where Krug used to work, a $2.5 billion 10-year IT (which includes cybersecurity) contract even though Booz was responsible for Snowden and its own data breach that exposed thousands of military emails to hackers. Being SEC CISO, Krug would have been involved in this IT contract award and, combined with Chuck Riddle, SEC data breach CTO, being a former Booz employee as well, it seems like Krug was working for Booz in exchange for a higher-paying job with Booz later. See Booz Hacks Fed IT, Makes It Incompetent, Insecure, Bankrupt, which also discusses former Booz employee DHS Assistant Secretary for Cybersecurity Jeanette Manfra.

Booz DHS fake cybersecurity official Jeanette Manfra.

Jeanette Manfra



Booz Allen Hamilton former employee. Now, after going through the business-government revolving door, she is U.S. Department of Homeland Security (DHS) Assistant Secretary for Cybersecurity. Booz Allen Hamilton is the National Security Agency (NSA) IT contractor who gave us high school dropout and traitor Edward Snowden.

No IT education. Only a BA in history and an MA in international relations.

Manfra is part of DHS's National Protection and Programs Directorate (NPPD), which is tasked with protecting America's physical infrastructure, particularly its electrical grid, and its cyber infrastructure, particularly its Internet; see Handing Over America's Electrical Grid to the Russians. She has probably already risked national security by letting Facebook and its hackers read all her email. She doesn't know enough about cybersecurity to protect her own family -- she posts her maiden name, location, photos of her children, and a list of her parents/siblings/cousin, with photos, on her Facebook page. See Booz Hacks Fed IT, Makes It Incompetent, Insecure, Bankrupt, which also discusses former Booz employees SEC data breach CISO Andrew Krug and SEC data breach CTO Chuck Riddle.

Booz SEC fake CIO Chuck Riddle.

Chuck Riddle



Booz Allen Hamilton former employee. Now after going through the business-government revolving door, he is U.S. Securities and Exchange Commission (SEC) Chief Information Officer (CIO). Booz Allen Hamilton is the National Security Agency (NSA) IT contractor who gave us high school dropout and traitor Edward Snowden.

No IT education. Only a BA in communications (the dumb jock major not telecommunications) and an MBA (Master of Business Administration).

For years the SEC has been warned that it was vulnerable to cyberattack. Riddle was SEC Chief Technology Officer (CTO) during the SEC data breach. The SEC just awarded Booz Allen Hamilton, where Riddle used to work, a $2.5 billion 10-year IT (which includes cybersecurity) contract even though Booz was responsible for Snowden and its own data breach that exposed thousands of military emails to hackers. Being SEC CIO, Riddle would have been involved in this IT contract award and, combined with Andrew Krug, SEC data breach CISO, being a former Booz employee as well, it seems like Riddle was working for Booz in exchange for a higher-paying job with Booz later. See Booz Hacks Fed IT, Makes It Incompetent, Insecure, Bankrupt, which also discusses former Booz employee DHS Assistant Secretary for Cybersecurity Jeanette Manfra.

Booz NSA fake IT tech Edward Snowden.

Edward Snowden



Booz Allen Hamilton IT tech working for the National Security Agency (NSA) when he hacked the NSA then fled to Russia to avoid capture and execution for espionage. Formerly a Central Intelligence Agency (CIA) IT tech employed by Dell when he hacked the CIA undiscovered.

No IT education. A high school dropout.

In what has been called the worst espionage incident, and data breach, in U.S. history, Snowden, a Booz employee at the time, purposely went to work for the NSA so he would have access to top-secret documents to compliment the top-secret documents he had already stolen from the CIA while working there as an employee of Dell. See Booz Hacks Fed IT, Makes It Incompetent, Insecure, Bankrupt, which also discusses former Booz employees SEC data breach CISO Andrew Krug, SEC data breach CTO Chuck Riddle, and DHS Assistant Secretary for Cybersecurity Jeanette Manfra.

HHS and ES&S fake CISO Christopher Wlaschin.

Christopher Wlaschin



Election Systems & Software (ES&S) Vice President of Systems Security (CISO equivalent). Formerly U.S. Department of Health & Human Services (HHS) Chief Information Security Officer (CISO) but resigned under a cloud and went through the government-business revolving door. ES&S is the leading manufacturer of electronic voting machines but these are under investigation for being vulnerable to hackers and making election results questionable.

No IT education. Only a BS and MS in education from low-ranked universities.

HHS is responsible for HealthCare.gov, which is a cybersecurity fiasco. The same IT incompetence Wlaschin showed at HHS is now being applied to voting machine cybersecurity, at a time when the integrity of elections has never been more contentious.

Equifax and Home Depot post data breach CISO Jamil Farshchi.

Jamil Farshchi



Equifax and Home Depot post data breach Chief Information Security Officer (CISO).

Little IT education. Only a BBA (Bachelor of Business Administration) in management information systems from low-ranked University of Oklahoma and an MS in education.

Equifax hired IT incompetent music major Susan Mauldin as CISO, which resulted in the most massive data breach of its time and made Equifax credit reports worthless. Obviously, after that anyone Equifax hires as CISO must be assumed to be IT incompetent and Farshchi bears that out. Similarly for Home Depot. IT incompetents have to keep switching companies -- and a just post data breach company is safest -- before the inevitable data breach resulting from their IT incompetence is made public, just like Yahoo-then-Facebook CISO Alex Stamos. Farshchi's longest time at a company is 3 years.

Equifax data breach fake CISO Susan Mauldin.

Susan Mauldin



Equifax data breach Chief Information Security Officer (CISO). Now comfortably retired.

No IT education. Only a BA / MFA (Master of Fine Arts) in music composition from the University of Georgia, conveniently located near Equifax headquarters.

In one of the most massive data breaches of its time, Mauldin let hackers have the most sensitive financial information of millions of people, including government employees, particularly those in national security. Also let hackers change credit reports, which are the basis for background checks, particularly in national security; see Equifax Dead: Hacked So Credit Reports Worthless.

Equifax data breach fake CIO Dave Webb.

Dave Webb



Equifax data breach Chief Information Officer (CIO). Now comfortably retired.

No IT education. Only a BA in Russian and an MBA (Master of Business Administration).

Foreigner: British? BA in Russian (the Equifax hackers might have been Russian) from the University of London (British universities are well-known for Russian agents).

In one of the most massive data breaches of its time, Webb let hackers have the most sensitive financial information of millions of people, including government employees, particularly those in national security. Also let hackers change credit reports, which are the basis for background checks, particularly in national security; see Equifax Dead: Hacked So Credit Reports Worthless.

Yahoo then Facebook dunce CISO Alex Stamos.

Alex Stamos



Facebook and Yahoo data breaches Chief Information Security Officer (CISO). Now a non-PhD research professor at Stanford University.

Little IT education. Only a BS in electrical engineering and computer science from the University of California, Berkeley; a violent, politics over competence university. Even if UC Berkeley were good, a BS is too little for the CISO of Fortune 500 companies.

Very recently, Facebook admitted to yet another massive data breach; 50 million user accounts compromised. Alex Stamos was (Jun 2015 - Aug 2018) Facebook's Chief Information Security Officer (CISO a.k.a. CSO) when the hole that allowed the breach was introduced into Facebook's code (Jul 2017). Stamos was (Mar 2014 - Jun 2015) also CISO of Yahoo during their two massive data breaches (late 2014); 500 million and 1 billion user accounts compromised. Stamos staggeringly exemplifies another aspect of IT incompetence: being overwhelmingly more interested in imposing his political beliefs on customers than in being competent at his high-paid IT job. Read more at Yahoo-Then-Facebook CISO Alex Stamos Allows Yet Another Massive Data Breach.

Facebook's dunce programmer Mark Zuckerberg

Mark Zuckerberg



Facebook founder/programmer.

Little IT education. Second-year college dropout majoring in psychology and computer science.

Like most of the Web, a lot of the problems with Facebook, particularly security problems (which includes privacy), is just bad programming. Given Facebook's success this may seem counterintuitive but Facebook is successful for other reasons, including unethical (starting with Zuckerberg possibly having stolen the idea for Facebook), monopolistic business practices, and dumb luck; see Fake Federal Facebook Fury Finally Finished. Further, Zuckerberg foolishly hired Facebook and Yahoo data breaches Chief Information Security Officer (CISO) Alex Stamos.

GoDaddy fake CIO Arne Josefsberg.

Arne Josefsberg



GoDaddy Chief Information Officer (CIO) and Chief Infrastructure Officer and Executive Vice President and ...

No IT education. Only a Swedish MS in applied physics from Lunds Tekniska Hogskola. A Swedish MS is equivalent, if at all, to an American BS (4 years after high school); like many Europeans, the Swedish claim their BS degree is an MS so that Swedes can outcompete Americans for American jobs. Swedish universities are also typically inferior to American universities; that's why so many come to America for college.

Foreigner: Swedish. Sweden is often used by its neighbor Russia.

GoDaddy is failing due to IT incompetence. Their web interface to their services is just one large bug. Their security consists of adding more vulnerabilities. They are desperate for anyone who seems to them even remotely IT competent, like Josefsberg, who was then given multiple executive positions. GoDaddy admits it is IT incompetent and is moving its IT to Amazon Web Services (AWS). Why would anyone use GoDaddy, with its exorbitant prices and frustrating IT incompetent non-English-speaking tech support, when they could use AWS directly?

Leidos FBI fake CISO Arlette Hart.

Arlette Hart



Leidos Senior Technologist for Cybersecurity. Recently Federal Bureau of Investigation (FBI) Chief Information Security Officer (CISO). Leidos is an IT incompetent corrupt government-business revolving door corporation (like Accenture) that does hundreds of millions of dollars worth of work for the Department of Defense, the Department of Homeland Security, and agencies such as the FBI and the NSA. Leidos changed its name from Science Applications International Corporation (SCAI) after some scandals (like Accenture). The FBI paid SCAI $122 million to write some software and according to the FBI -- then FBI Director Robert Mueller in fact -- the software just did not work.

No IT education. Only a BA in political science and history and an MA in American Govenrment (sic).

This one is personal. Hart was FBI CISO during the two massive health insurer data breaches my family was the victim of, which exposed our child to abduction. The FBI supposedly investigated but nothing ever came of it. I contacted the FBI about both cases but never even received a response from them, which is a clear violation of our rights to due process. See FBI Hacking Investigation Negligence Lawsuit, Part 1.

LookingGlass Cyber Solutions's (U.S. Secret Service IT contractor) dunce British CIO Allan Thomson.

Allan Thomson



LookingGlass Cyber Solutions's (U.S. Secret Service IT contractor) Chief Information Officer (CIO) equivalent (essentially the outsourced "replacement" for the Secret Service's own IT incompetent CIO, Kevin Nally).

Little IT education. Maximum a BS in computer science from the low-ranked University of Glasgow.

Foreigner: British. BS from the University of Glasgow, and British universities are well-known for Russian agents.

The Secret Service protects the President's life. These days that is largely an intelligence matter that requires advanced IT, so the Secret Service CIO, which is essentially Thomson, should have an advanced IT degree, which Thomson certainly does not. Besides foreigners taking American jobs being just wrong, there are severe security risks from a foreigner protecting the President. See Secret Service Outsources IT to IT Incompetent Foreign-Influenced Company (as well as Secret Service, Spectre Hacker Threatens Trump With God's Justice). Good luck Mr. President.

New York Times fake CTO (including cybersecurity) Nick Rockwell.

Nick Rockwell



New York Times (NYT) Chief Technology Officer (CTO). As Rockwell says,"Responsible for all technical product development, operations, and infrastructure", which includes cybersecurity. When there is only a CTO, as at the NYT, she is equivalent to a CIO or CISO or both; CTO is often used because CIO or CISO are usually IT incompetent and associated with ruining companies.

No IT education. Only a BA in literary theory.

Rockwell applies his BA in literary theory to cybersecurity at one of the world's foremost hacking targets. The denouement of this farce is a fait accompli.

Premera data breach fake CISO Kacey Kemp.

Kirsten (Kacey) Kemp



Premera data breach Chief Information Security Officer (CISO) equivalent. Now Premera Executive Vice President of Operations.

No IT education. Only Business Executive Development Program at the University of Washington, conveniently located near Premera headquarters.

In one of the most massive data breaches of its time, Kemp let hackers have the contact info and medical records of many thousands of people, particularly children, who are thus at risk for abduction. See FBI Hacking Investigation Negligence Lawsuit, Part 1.

Premera data breach fake CIO Kirsten Simonitsch.

Kirsten Simonitsch



Premera data breach Chief Information Officer (CIO). Now an IT consultant at Next Level.

No IT education. Only a BA in economics and a BBA (Bachelor of Business Administration) in marketing.

In one of the most massive data breaches of its time, Simonitsch let hackers have the contact info and medical records of many thousands of people, particularly children, who are thus at risk for abduction. See FBI Hacking Investigation Negligence Lawsuit, Part 1.

USPS post data breach fake CISO Gregory Crabb.

Gregory Crabb



U.S. Postal Service (USPS) post data breach Chief Information Security Officer (CISO).

No IT education. Only a BA in accounting from North Central College.

After the massive data breach the USPS allowed, Crabb was the replacement USPS CISO; apparently the U.S. Government will insist on being IT incompetent until it collapses. The USPS website (usps.com) is a programming fiasco. Workers at post offices routinely (and wisely) advise customers not to try to do anything using the USPS website. Besides being nearly unusable, the website is full of security holes. For example, it is not too difficult to arrange to view the mail others are receiving. The postal service is the original information technology of the U.S., founded by smart people (e.g., Benjamin Franklin). To think that it can successfully continue headed by incompetents is stupid and a dangerous waste of taxpayer money. Incredibly, Crabb's salary is $198,790 according to FedsDataCenter.com.

USPS post data breach fake CIO Kristin Seaver.

Kristin Seaver



U.S. Postal Service (USPS) post data breach Chief Information Officer (CIO).

No IT education. Only a BS in industrial engineering and an MBA (Master of Business Administration).

After the massive data breach the USPS allowed, Seaver was the replacement USPS CIO; apparently the U.S. Government will insist on being IT incompetent until it collapses. The USPS website (usps.com) is a programming fiasco. Workers at post offices routinely (and wisely) advise customers not to try to do anything using the USPS website. Besides being nearly unusable, the website is full of security holes. For example, it is not too difficult to arrange to view the mail others are receiving. The postal service is the original information technology of the U.S., founded by smart people (e.g., Benjamin Franklin). To think that it can successfully continue headed by incompetents is stupid and a dangerous waste of taxpayer money. Incredibly, Seaver's salary is $259,280 according to FedsDataCenter.com.