IT Hiring: The Peter Principle and Being Kicked Upstairs
When well-read people hear the word "incompetence", with
regards to organizations, they first think of Dr. Laurence
Peter and Raymond Hull's infamous 1969 book
The Peter
Principle, which is that "in a hierarchy every employee
rises to her level of incompetence".
The Peter Principle makes frighteningly perfect sense (and
there is abundant evidence for it). If you are hired at an
entry-level position and do a good job you will be promoted.
These promotions continue as long as you do a good job. At
some level though, your level of incompetence, you are no
longer able (qualified) to do a good job and are no longer
promoted — you are stuck at a level where you do a bad
job.
At some point, everyone in the organization will be doing a
bad job. In business at least — perhaps not in
government — this ultimately leads to the collapse of
the whole organization (company); for example, see
The
Decline and Fall of Amazon.
The Peter Principle is aggravated by the principle of being
"kicked upstairs", which is that if you are doing a bad job
and can't be demoted or fired (see
IT
Hiring: No Personal Consequences for IT Incompetence, Just
Excuses), for fear of lawsuits (e.g. discrimination; see
IT
Hiring: Trading IT Competence for Diversity) and
whistleblowers, you have to be promoted (futilely) to where
the bad-job damage you can do is minimized.
Being kicked upstairs means IT incompetent supervisors who
will not want to hire IT competents because they are very
threatening; see
IT Hiring: Cascade
Failure.
Being kicked upstairs will also result in your having years of
experience being incompetent, which you can use as a
qualification for getting promoted or getting a job in another
organization; see
The
Most Important IT Credential: An IT Education.
The Peter Principle surely happens in IT since IT competence
requires actual knowledge.
Alex Stamos
of the
Yahoo
and Facebook data breaches immediately comes to
mind.
However, in IT, for the principles given and to be given, the
level of incompetence is usually the entry-level position, the
base of the hierarchy, which supports everything above
it.
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